These Terms of Service (“Terms”) govern your access to and use of the Alphind healthcare website, apps, APIs and widgets (“Alphind” or the “Service”). Please read these terms carefully and contact us if you have any questions. By accessing Alphind healthcare, you agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and our Community Guidelines.

Welcome to Alphind healthcare. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

We are committed to maintaining the highest standards of quality and data security. Our organization complies with the following international standards:

• Ensures our products and services consistently meet customer and regulatory requirements.
• Key principles: Customer Focus, Leadership, Engagement of People, Process Approach, Continuous Improvement, Evidence-Based Decision Making, Relationship Management.
• Benefits to Customers: Reliable product quality, enhanced satisfaction, adherence to recognized standards.

• Ensures confidentiality, integrity, and availability of information.
• Key features: Risk Assessment, Access Control, Security Policies, Incident Management, Continuous Monitoring.
• Benefits to Customers: Assurance of data security, protection against breaches, enhanced trust.

Your privacy is our top priority. We are committed to safeguarding your personal and healthcare-related information with the highest standards of security and transparency.

We collect personal and healthcare-related data, including:

• Personal Identification Information (Name, Email, Contact Details)
• Healthcare-related Data (if applicable, in compliance with privacy laws)
• Usage Data (cookies and analytics)

Data is collected for:

• Improving user experience and website functionality.
• Product and service enhancement.
• Communication of updates, offers, and relevant information.
• Compliance with legal obligations.

• All data is securely stored per ISO 27001 standards.
• Industry-standard encryption and security protocols are implemented.
• Data is retained only as long as necessary.

• We do not sell personal data.
• Data may be shared with trusted service providers under confidentiality agreements.
• Disclosure may occur if required by law.

Depending on your location, you may have rights to:

• Access: Request a copy of your data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion under certain conditions.
• Objection: Object to data processing for direct marketing.
• Portability: Request data transfer to another service provider.

Cookies and tracking technologies enhance user experience. You can manage preferences via browser settings. All tracking is conducted securely, and data is anonymized wherever possible.

Your data may be transferred internationally in compliance with applicable laws. Standard Contractual Clauses (SCCs) or similar safeguards will be implemented.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, India.

We comply with data protection laws, including:

• United States: Compliant with the Health Insurance Portability and Accountability Act (HIPAA) and California Consumer Privacy Act (CCPA).
• Europe: Compliant with the General Data Protection Regulation (GDPR).
• India: Compliant with the Information Technology Act, 2000, and relevant data protection rules.
• APAC Region: Compliant with regional laws, including the Personal Data Protection Act (PDPA) in Singapore and similar regulations in other APAC countries.

All content on this website, including text, graphics, logos, and images, is the property of Alphind healthcare and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

• The information provided on this website is for general informational purposes only and should not be considered medical advice. Always consult a healthcare professional.
• We strive for accuracy but do not guarantee completeness or timeliness.
• We are not liable for any direct, indirect, or consequential damages arising from the use of this website.

Our website may contain links to third-party sites for convenience. We do not endorse or assume responsibility for their content or practices.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Continued use constitutes acceptance of the revised Terms.

For questions regarding these Terms and Conditions, ISO compliance, or our privacy practices, contact us at marketing@alphind.com.