Privacy Policy

Introduction

We are Alphind healthcare, d/b/a Alphind (“Company”, “we”, “us”, or “our”), and our address is 10130 Mallard Creek Rd, Charlotte NC 28262. We operate the website located at https://www.alphind.com (the “Website”). This privacy policy informs you of our policies regarding the collection, use, and disclosure of information we collect from users of the Website and/or any related services, sales, and events (collectively, the “Sites”). If you have questions about this privacy policy or our privacy practices, email us at compliance@alphind.com. By using any of the Sites, you accept and agree to everything set forth in this privacy policy. We may update this privacy policy from time to time, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently.

Information We Collect

We may collect the following information from you as you explore and use the Sites:

  • Personal information you provide to us, such as your name, address, phone number, email address, date of birth, age, and login credentials
  • Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location
    Site usage patterns and page visit data
  • We collect information directly from you via your use of the Website. We also may collect limited information about you from public databases, marketing platforms, social media platforms, and other third-party sources.

We collect some of the information described above through the use of “cookies”, “pixels”, “web beacons”, and similar technologies.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition, we may use the information for one or more of the following purposes:

  • To fulfill our legal obligations
  • To send you marketing and promotional communications
  • To send you information about new services and features
  • To notify you of changes in our terms of use
  • To request feedback from you
  • To enforce our terms of use
  • For data and usage analysis, determining the effectiveness of our services or promotional campaigns, and to evaluate and improve the Sites

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to retain your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented technical and organizational security measures designed to protect the security of any personal information we collect. Nothing on the Internet is 100% secure. Transmission of personal information to and from the Sites is at your own risk. You should only access the Sites within a secure environment.

Sharing of Your Information

We may share your information with third parties on any of the following bases:

  • You have given us consent to do so
  • It is reasonably necessary in order for us to achieve a legitimate business purpose
  • We must do so to meet our contractual obligations to you
  • We are legally required to do so
  • To investigate, prevent, or take action regarding suspected fraud, illegal activities, or threats to a person’s safety
  • When our third-party vendors, service providers, contractors, or agents require access to your information in order to perform work for us
  • In the negotiation or execution of a merger, sale, financing, loan, or acquisition

You may opt-out of having your data collected or shared with others (except when required to meet our contractual obligations to you, we are legally obligated to do so, or to investigate, prevent, or take action regarding suspected fraud, illegal activities, or threats to a person’s safety) by indicating your preference when you register or create your account, by updating your account preferences, or by emailing us at compliance@alphind.com. Note that upon receiving your request we will cease collecting and sharing your data, however, your data may not be completely or comprehensively removed from our systems.

Equality in Service and Price

Our prices and services are not affected by whether you opt-out of having your data collected our shared.

Geographic and Age-Specific Privacy Rights

The Sites are not directed towards children under the age of 18, and children under the age of 18 are not permitted to join or use the Sites. We do not knowingly collect personal information from children under the age of 18.

California law permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at compliance@alphind.com.

For individuals residing in the European Union:

You understand that we may collect, process, and store your personal information in the United States and other countries. The U.S. laws regarding personal information may be different from the laws of your country.

We process personal data on the following legal bases:

  • with your consent
  • as necessary to perform our contractual obligations to you
  • as necessary for our legitimate interests in providing the Sites where those interests do not override your fundamental rights and freedom related to data privacy.

Users that reside in the European Union have the following rights:

  • To request access and correct the data, obtain a copy of your personal data at no charge and obtain certain information about our processing activities with respect to your data
  • To request data erasure from our Sites if the data is no longer necessary for the purpose, for which it was collected, or you withdraw your consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing of your information
If you are a EU resident and would like to make a request for access, correction, or erasure of your data or obtain a copy of your data or information about our processing activities with respect to your data, please submit your request in writing to us at compliance@alphind.com. To contact EU data protection authorities, click here.