Frequently Asked Questions

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  • What is ECI?

    ECI, Effective Care Intelligence, is an intelligent whole-person care platform engineered for comprehensive health and risk scoring.

  • What is the difference between ‘Health Score’ and ‘Risk Score’?

    Health Score provides insights into the present, past, and trend of the person’s health and wellness.

    Risk Score provides predictive insights into the potential risk of the person’s health, wellness, and harmful events such as falls in the future.

  • What does ‘Whole Person Care’ mean?

    Whole Person Care means bringing together one’s physical and mental health, Social Determinants of Health (SDoH) and Omics health (i.e., genomics, proteomics, epigenetics, etc.), and the person’s own ‘voice’ in their perception and preferences about their own health and wellness.

  • Why does ECI matter?

    ECI is a step into a new era of whole-person care intelligence—moving beyond episodic, disease-focused care. The Alphind Way!

    Specifically, ECI enables us to answer a simple question:

    • How Mr. Lee is doing? The WHOLE Mr. Lee, that is. Not just his Diabetes, or Hypertension, or Depression.

    Answering this question is key to answering two other simple questions:

    • What can we do about it?
    • How do we know it works?
  • Does ECI focus only on individuals?

    No. ECI enables answering the same questions about look-alike populations.

    Look-alike population care intelligence goes beyond disease focused population health to populations of persons that look like Mr. Lee, digitally speaking.

    In ‘digitally speaking’ we mean other persons that are similar to the Whole Person Care digital replica of Mr. Lee: Demographics, co-existing medical conditions (a.k.a., co-morbidity and poly-morbidity), medications and the rest of Whole Person Care that is defined elsewhere in this FAQs.

    In technology terms, this ‘digital replica’ is known as ‘Digital Twin’ of Mr. Lee.

  • Who is ECI for?

    Presently, ECI is intended for healthcare provider organizations and health insurance organizations.

  • What can they do with ECI?

    With ECI you can:

    • Elevate whole person care intelligence trapped in fragmented medical and business systems and consumer health apps.
    • Evaluate how the persons and look-alike populations in your care are doing holistically – from individualized comorbidity and multimorbidity to polipharmacy, Activity of Daily Living (ADL) and beyond.
    • Predict health and incident risks of the persons and look-alike populations in your care.
    • Engage the persons in your care in their own health and wellness in a whole new, game-like way.
    • Empower your staff with intelligent tools to enhance their experience, boost satisfaction, and improve retention.
  • Can ECI fit our care philosophy and practice guidelines?

    Yes. ECI is made to be configured to your philosophy of care, desired outcomes, and practice guidelines.

  • What does ‘Anticipatory User Experience’ mean?

    Anticipatory User Experience means that ECI is designed to contextually and intelligently optimize the user’s interaction and workflow according to your configuration.

  • What is ECI’s Health Score?

    ECI’s Health Score is a Whole Person Care score. It is ECI’s holistic, person centered score of one’s health and wellness.

  • Does ECI include other Health Scores?

    Yes. ECI is designed to include other health scores such as, for example, Cardiovascular Health Score, Cognitive Health Score, Mobility Health Score, etc.

  • How does ECI calculate health scores?

    ECI calculates health scores from:

    • Data about the person.

    • The health and wellness rating scale that the organization specify by ECI’s configuration tool set.

      For example, on a scale of 0 – 100:

      • Excellent: 90 – 100
      • Very Good: 80 – 89
      • Good: 60 – 79
      • Fair: 30 – 59
      • Not Good: 0 - 29
    • The desired outcomes that the organization also specifies by the ECI’s configuration tool set
    • Clinical and practice guidelines.
  • What is ECI’s Fall Risk Score?

    ECI’s Fall Risk Score is a Whole Person Care score of one’s risk of falling.

  • How does ECI calculate a Fall Risk Score?

    ECI calculates one’s Fall Risk Score from:

    • Data about the person.

    • The risk rating scale that the organization specify by ECI’s configuration tool set.

      For example, on a scale of 0 – 100:

      • Low Risk: 0 - 25
      • Moderate Risk: 26 - 50
      • High Risk: 51 – 75
      • Critical Risk: 76 - 100
    • The desired outcomes that the organization also specifies by the ECI’s configuration tool set
    • Clinical and practice guidelines.
  • Does ECI include other Risk Scores?

    Yes. ECI is designed to include other health scores such as, for example, Cardiovascular Risk Score, Cognitive Risk Score, Mobility Risk Score, etc.